If you are experiencing intermittent email receipt from CWLTC.
Adding info@ as a contact tells the wider internet that CWLTC is a safe sender whose content you trust. Doing this will guarantee you receive all email communications from CWLTC into your Inbox every time.
Adding admin@smartclubcloud does the same as described above and will guarantee you receive all email communications about your Smart Club account into your Inbox, for example if you request a reset of your password OR a reminder of your username.
Here are simple instructions on how to ensure that future emails get delivered straight to the inbox, in some of the most popular email clients: